Abstract
The potential contributions of participatory design towards current problems of digital democracy platforms are investigated in this research. Literature review, thematic analysis, and inter-rater reliability test were used to determine the major issues in digital democracy platforms and what approaches and tools from participatory design study and practice can be used to address them, considering that democratic dynamics face similar difficulties in both participatory design, and digital democracy. As a result, a participatory design guide for digital democracy is developed, which included seven proposed strategies for dealing with five common issues of public participation platforms. This work contributes to the discussion of design and democracy by expanding the application of participatory design to different areas.
Keywords
participatory design, design and democracy, digital public participation, digital democracy
DOI
https://doi.org/10.21606/drs.2022.314
Citation
Silva, S.A., and Baek, J.S. (2022) Participatory design towards digital democracy, in Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P. (eds.), DRS2022: Bilbao, 25 June - 3 July, Bilbao, Spain. https://doi.org/10.21606/drs.2022.314
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
Participatory design towards digital democracy
The potential contributions of participatory design towards current problems of digital democracy platforms are investigated in this research. Literature review, thematic analysis, and inter-rater reliability test were used to determine the major issues in digital democracy platforms and what approaches and tools from participatory design study and practice can be used to address them, considering that democratic dynamics face similar difficulties in both participatory design, and digital democracy. As a result, a participatory design guide for digital democracy is developed, which included seven proposed strategies for dealing with five common issues of public participation platforms. This work contributes to the discussion of design and democracy by expanding the application of participatory design to different areas.