Abstract

Designers are often positioned as mediators or interpreters, working between disciplines and stakeholders to frame and address problems. This quality is particularly desired when a product transitions from one implementation to another. Translational designers assist this process through critical activities such as navigating differing domain knowledge and balancing conflicting values or cultures between stakeholders. We argue the primary outcome of translational design is not necessarily an artifact but the translation of knowledge across disciplines for decision-making. Our research explains and shows how information visualization can translate meaning within a group of experts familiar with the same topic and between a group of experts with differing expertise. In collaboration with Intesa Sanpaolo SpA - Innovation & Process team, we present Processes Map, an interactive information visualization that assists users with better understanding the distribution of activities and associated risks across an organization to contribute to the developing literature on ‘translational design practices.’

Keywords

data visualization; quantitative data; visualizing complexity; translational design

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Research Paper

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Jun 23rd, 9:00 AM Jun 28th, 5:00 PM

Harnessing information visualization as a vehicle for translational design

Designers are often positioned as mediators or interpreters, working between disciplines and stakeholders to frame and address problems. This quality is particularly desired when a product transitions from one implementation to another. Translational designers assist this process through critical activities such as navigating differing domain knowledge and balancing conflicting values or cultures between stakeholders. We argue the primary outcome of translational design is not necessarily an artifact but the translation of knowledge across disciplines for decision-making. Our research explains and shows how information visualization can translate meaning within a group of experts familiar with the same topic and between a group of experts with differing expertise. In collaboration with Intesa Sanpaolo SpA - Innovation & Process team, we present Processes Map, an interactive information visualization that assists users with better understanding the distribution of activities and associated risks across an organization to contribute to the developing literature on ‘translational design practices.’

 

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