Abstract
Data privacy is a complex subject where current approaches primarily focus on computing-centric narratives. These approaches have proven inadequate, yet they have established the status quo for emerging technologies including IoT in workspaces, or 'smart' workspaces, disregarding the sociocultural and behavioral dimensions of privacy within spatial contexts. This paper presents two key ideas 1) advocating a theory of change that complements the computing-focused approach (the umbra), with a broader approach based on human-centered experience and values, (the penumbra); and 2) embedding this holistic privacy approach in the early stages of smart workspace innovation through a generative design process involving multidisciplinary stakeholders. The outcome of this work is the ‘Designing with Privacy’ toolkit for collaboration among architects, designers, IoT engineers, privacy professionals, and other relevant stakeholders. The toolkit offers 14 value-based privacy prompts for creating and refining a collectively agreed-upon privacy brief to guide the design and development of smart workspaces.
Keywords
privacy for iot; smart buildings; value-sensitive design; multidisciplinary toolkit
DOI
https://doi.org/10.21606/drs.2024.1004
Citation
Hans, I., El-Zanfaly, D., and Faith Cranor, L. (2024) Penumbra of privacy: A people-centered and place-centered approach to data privacy for smart workspaces, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.1004
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
Penumbra of privacy: A people-centered and place-centered approach to data privacy for smart workspaces
Data privacy is a complex subject where current approaches primarily focus on computing-centric narratives. These approaches have proven inadequate, yet they have established the status quo for emerging technologies including IoT in workspaces, or 'smart' workspaces, disregarding the sociocultural and behavioral dimensions of privacy within spatial contexts. This paper presents two key ideas 1) advocating a theory of change that complements the computing-focused approach (the umbra), with a broader approach based on human-centered experience and values, (the penumbra); and 2) embedding this holistic privacy approach in the early stages of smart workspace innovation through a generative design process involving multidisciplinary stakeholders. The outcome of this work is the ‘Designing with Privacy’ toolkit for collaboration among architects, designers, IoT engineers, privacy professionals, and other relevant stakeholders. The toolkit offers 14 value-based privacy prompts for creating and refining a collectively agreed-upon privacy brief to guide the design and development of smart workspaces.