Abstract

Digital health has a great potential to promote predictive, personalised, preventive, and participatory care while also reducing in-person visits to medical services. Osteoarthritis (OA) is a prevalent joint disorder and a leading cause of disabilities worldwide. Health literacy is crucial to cope with pain and mobility limitations. However, in the Brazilian context, trusty information about OA is scarce, inadequate, or non-existent in the Brazilian Unified National Health System (SUS). Knowing the audience is decisive in designing digital health solutions. This study aimed to collect data on SUS patients' socioeconomic status and media preferences. The results of 52 participants show the preponderance of C and D classes with basic educational levels, for whom video format and WhatsApp messaging application may be favourable to disseminate health information. This study is part of a multidisciplinary research project that employs a human-centred design approach to create products and services for hip OA SUS patients.

Keywords

digital health, osteoarthritis, user research, media preferences

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Research Paper

COinS
 
Jun 25th, 9:00 AM

Designing digital health for hip osteoarthritis self-care in Brazil: A study on patients’ socioeconomic profile and media preferences

Digital health has a great potential to promote predictive, personalised, preventive, and participatory care while also reducing in-person visits to medical services. Osteoarthritis (OA) is a prevalent joint disorder and a leading cause of disabilities worldwide. Health literacy is crucial to cope with pain and mobility limitations. However, in the Brazilian context, trusty information about OA is scarce, inadequate, or non-existent in the Brazilian Unified National Health System (SUS). Knowing the audience is decisive in designing digital health solutions. This study aimed to collect data on SUS patients' socioeconomic status and media preferences. The results of 52 participants show the preponderance of C and D classes with basic educational levels, for whom video format and WhatsApp messaging application may be favourable to disseminate health information. This study is part of a multidisciplinary research project that employs a human-centred design approach to create products and services for hip OA SUS patients.

 

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