Abstract
The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.
Keywords
public sector; organizational change; social impact; design theories
DOI
https://doi.org/10.21606/iasdr.2023.890
Citation
Mortati, M., Bresciani, S., Kim, E.,and Junginger, S.(2023) Changing organizations and policies: Equipping design for systemic transformation, in De Sainz Molestina, D., Galluzzo, L., Rizzo, F., Spallazzo, D. (eds.), IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy. https://doi.org/10.21606/iasdr.2023.890
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
introductionpapers
Included in
Changing organizations and policies: Equipping design for systemic transformation
The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.