Abstract
This paper reports the development, trialling and evaluation of a design-focused research method for collaborative design of interagency strategies and cooperative interactions to reduce anti-social behaviour by young people in rail environs. Youth anti-social behaviour in publicly accessible spaces such as train stations, parks, streets and retail environments has proven difficult to address via ‘simple’ single agency approaches. Most anti-social behaviour is not criminal. It can, however, have adverse impact on other potential users of the same spaces. To some constituencies with pecuniary interests, youth anti-social behaviour can have significant adverse financial impacts on their operations. In retail environments, for example, youth anti-social behaviour discourages shoppers from fully engaging in the planned shopping ‘experience’, with reductions in retail income; in public transport environments, it discourages travellers form using public transport. This results in a reduction on the public return on investment from public transport expansion programs, and an increase in cost associated with, e.g. pressure to provide increased resources for private transport infrastructure.
Keywords
social system design, system thinking, practice-based research
Citation
Love, T., Cooper, T., Affleck, F., and Durey, A. (2006) Development of a Collaborative Design-focused Research Approach for Interagency Cooperation Addressing Youth Anti-Social Behaviour in Rail Environs, in Friedman, K., Love, T., Côrte-Real, E. and Rust, C. (eds.), Wonderground - DRS International Conference 2006, 1-4 November, Lisbon, Portugal. https://dl.designresearchsociety.org/drs-conference-papers/drs2006/researchpapers/89
Development of a Collaborative Design-focused Research Approach for Interagency Cooperation Addressing Youth Anti-Social Behaviour in Rail Environs
This paper reports the development, trialling and evaluation of a design-focused research method for collaborative design of interagency strategies and cooperative interactions to reduce anti-social behaviour by young people in rail environs. Youth anti-social behaviour in publicly accessible spaces such as train stations, parks, streets and retail environments has proven difficult to address via ‘simple’ single agency approaches. Most anti-social behaviour is not criminal. It can, however, have adverse impact on other potential users of the same spaces. To some constituencies with pecuniary interests, youth anti-social behaviour can have significant adverse financial impacts on their operations. In retail environments, for example, youth anti-social behaviour discourages shoppers from fully engaging in the planned shopping ‘experience’, with reductions in retail income; in public transport environments, it discourages travellers form using public transport. This results in a reduction on the public return on investment from public transport expansion programs, and an increase in cost associated with, e.g. pressure to provide increased resources for private transport infrastructure.