Abstract

In this paper, we discuss the value of including “out-of-norm”-users in the design- (research-) process for Human-Computer-Interaction (HCI). On the one hand we criticize the position that proposes majority-oriented design conclusions to be the guiding principle in usability-focused design approaches. On the other hand we are concerned with the active engagement process of disabled people and their carers as conscious actors for novel forms of HCI.

Keywords

normality, diversity, user, deaf, deaf-blind, interaction, disability

COinS
 
Jul 1st, 12:00 AM

What do you mean, user study? Translating Lorm, Norm and User Research

In this paper, we discuss the value of including “out-of-norm”-users in the design- (research-) process for Human-Computer-Interaction (HCI). On the one hand we criticize the position that proposes majority-oriented design conclusions to be the guiding principle in usability-focused design approaches. On the other hand we are concerned with the active engagement process of disabled people and their carers as conscious actors for novel forms of HCI.

 

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