Abstract
We designers often use storytelling to put ourselves 'in another person’s shoes', to try and see the world from a user’s perspective. The process helps us to understand both the user and the context in a new way and therefore design a better product or service for them.So what could we learn about design by turning the lens back on ourselves?This is the focus of our session, as we share stories about the confronting, challenging, pleasurable or distressing situations we find ourselves in, as designers, and how we have navigated through each one – often relying on intuition to do so. Each of the four catalysts will share a story and participants are invited to share stories of their own.
Keywords
experience of design, storytelling, personal experience, sharing
Citation
Klippan, L., van der Bijl-Brouwer, M., Munro, T., and Willcocks, M. (2016) This Time It's Personal, in Lloyd, P. and Bohemia, E. (eds.), Future Focused Thinking - DRS International Conference 2016, 27 - 30 June, Brighton, United Kingdom. https://dl.designresearchsociety.org/drs-conference-papers/drs2016/conversations/1
Creative Commons License
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This Time It's Personal
We designers often use storytelling to put ourselves 'in another person’s shoes', to try and see the world from a user’s perspective. The process helps us to understand both the user and the context in a new way and therefore design a better product or service for them.So what could we learn about design by turning the lens back on ourselves?This is the focus of our session, as we share stories about the confronting, challenging, pleasurable or distressing situations we find ourselves in, as designers, and how we have navigated through each one – often relying on intuition to do so. Each of the four catalysts will share a story and participants are invited to share stories of their own.