Abstract
This document presents the contribution of the I-Lab co-design and requirements program to the implementation of the new Enterprise Resource Planning (ERP) system of Italian public accounting (InIt). Chosen by the State General Accounting Office Department (RGS) of the Ministry of Economy and Finance (MEF) to support the construction of the new ERP, I-Lab has integrated and enhanced the vast range of skills and needs of all the different Italian central administrations, placing them in a series of multidisciplinary innovation teams aimed at the discovery of the main requirements of users/stakeholders/beneficiaries in their relationship with the new ERP solution. A multi-year project with a very wide and profoundly innovative scope for all Italian public accounting.
Keywords
service design, innovation, system design, public administration
DOI
https://doi.org/10.21606/drs.2022.642
Citation
Peruzzi, G., Di Matteo, A., Varano, M., Pardini, M., and Carroccia, G. (2022) I-lab: The co-design program for the construction of the new ERP system of the Italian state, in Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P. (eds.), DRS2022: Bilbao, 25 June - 3 July, Bilbao, Spain. https://doi.org/10.21606/drs.2022.642
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
I-lab: The co-design program for the construction of the new ERP system of the Italian state
This document presents the contribution of the I-Lab co-design and requirements program to the implementation of the new Enterprise Resource Planning (ERP) system of Italian public accounting (InIt). Chosen by the State General Accounting Office Department (RGS) of the Ministry of Economy and Finance (MEF) to support the construction of the new ERP, I-Lab has integrated and enhanced the vast range of skills and needs of all the different Italian central administrations, placing them in a series of multidisciplinary innovation teams aimed at the discovery of the main requirements of users/stakeholders/beneficiaries in their relationship with the new ERP solution. A multi-year project with a very wide and profoundly innovative scope for all Italian public accounting.