Abstract

Urgent health issues, such as the COVID-19 pandemic, require rapid responses based on scientific evidence. Improving existing solutions is often faster, more effective and cheaper than developing new ones. This paper describes a case study consisting of a design cycle aimed at improving an existing design, a mobile app, to better support at-risk groups with healthy nutrition, to reduce risk of debilitating consequences of COVID-19. The design process consisted of five phases: user research (lived experience), expert consultations (learned experience), behavioural analysis of the original design, development of a new iteration, and delivery & evaluation. The case study showed that the design process indeed made an evidence-driven rapid iteration possible, and may serve as building blocks for developing a method for improving existing designs. Difficulties also arose, especially in the trade-off between rigour and completeness on the one hand, and budget and time constraints on the other.

Keywords

design for health, digital health, Covid-19, healthy eating

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Research Paper

Share

COinS
 
Jun 25th, 9:00 AM

Healthricious: Improving an existing mobile app for healthy eating to support groups at risk of Covid-19

Urgent health issues, such as the COVID-19 pandemic, require rapid responses based on scientific evidence. Improving existing solutions is often faster, more effective and cheaper than developing new ones. This paper describes a case study consisting of a design cycle aimed at improving an existing design, a mobile app, to better support at-risk groups with healthy nutrition, to reduce risk of debilitating consequences of COVID-19. The design process consisted of five phases: user research (lived experience), expert consultations (learned experience), behavioural analysis of the original design, development of a new iteration, and delivery & evaluation. The case study showed that the design process indeed made an evidence-driven rapid iteration possible, and may serve as building blocks for developing a method for improving existing designs. Difficulties also arose, especially in the trade-off between rigour and completeness on the one hand, and budget and time constraints on the other.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.