Abstract
Patient-centeredness is advocated as a key ethical factor when designing healthcare artifacts, practices, and systems. Centeredness is constructed within particular cultural contexts and co-produced through performance by various actors within the encompassing system. In this paper, we seek to identify “patient-centeredness” by comparing two different ecosystems, the US and Italy, by systematically mapping cases and projects that claim to have been designed through a patient-centered approach. By systematically mapping the projects and their network of stakeholders, we developed a set of ecosystem categorizations that allowed for comparison between locations, distilling patient-centered values, projects, actors and organizations that seem to be leading patient-centered innovation. We describe how patient-centered values are embedded in real-life projects in the healthcare industry identifying exemplary cases and gaps for reimagining the future of care.
Keywords
patient-centered design; ecosystem mapping; stakeholders; patient-centered values
DOI
https://doi.org/10.21606/drs.2024.629
Citation
Ciliotta Chehade, E., Arnold Mages, M., Govindbhai Bhungalia, H., Haley, S., Seitz, U., Kim, M., Ciuccarelli, P., Maffei, S., Villari, B., and Bianchini, M. (2024) Mapping patient-centered design practices and actors within stakeholder networks to reimagine healthcare, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.629
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
Mapping patient-centered design practices and actors within stakeholder networks to reimagine healthcare
Patient-centeredness is advocated as a key ethical factor when designing healthcare artifacts, practices, and systems. Centeredness is constructed within particular cultural contexts and co-produced through performance by various actors within the encompassing system. In this paper, we seek to identify “patient-centeredness” by comparing two different ecosystems, the US and Italy, by systematically mapping cases and projects that claim to have been designed through a patient-centered approach. By systematically mapping the projects and their network of stakeholders, we developed a set of ecosystem categorizations that allowed for comparison between locations, distilling patient-centered values, projects, actors and organizations that seem to be leading patient-centered innovation. We describe how patient-centered values are embedded in real-life projects in the healthcare industry identifying exemplary cases and gaps for reimagining the future of care.