Abstract
With a diversifying workforce well-being is an increasingly important topic to be addressed in manufacturing. Whereas mental well-being has been well studied in the HCI community for knowledge workers, well-being for factory workers has been mainly assessed in terms of ergonomics and task optimization. Concerns are about safety and accident prevention, but not about the tacit experience of the workers themselves. In this paper, we analyze an assembly line from two viewpoints: the HCI/Design, and the industrial engineering. We show the differences and commonalities in methods and identify both sides limitations. We present four themes of well-being which emerge from the combined understanding of both sides and identify the gains of a combined approach. This paper presents a first step towards a human-centered understanding of well-being in factory environments and towards design opportunities for digital interactive support systems.
Keywords
well-being; human centred factories; embodied interaction
DOI
https://doi.org/10.21606/drs.2024.746
Citation
Andreas Buchbinder, M., Bittencourt, V., Van der Lugt, R., Oldenhof, D., Zuidhof, N., Thiede, S., and Saakes, D. (2024) Frame journey: A complementary approach at understanding well-being in factory environments for labor workers, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.746
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
Frame journey: A complementary approach at understanding well-being in factory environments for labor workers
With a diversifying workforce well-being is an increasingly important topic to be addressed in manufacturing. Whereas mental well-being has been well studied in the HCI community for knowledge workers, well-being for factory workers has been mainly assessed in terms of ergonomics and task optimization. Concerns are about safety and accident prevention, but not about the tacit experience of the workers themselves. In this paper, we analyze an assembly line from two viewpoints: the HCI/Design, and the industrial engineering. We show the differences and commonalities in methods and identify both sides limitations. We present four themes of well-being which emerge from the combined understanding of both sides and identify the gains of a combined approach. This paper presents a first step towards a human-centered understanding of well-being in factory environments and towards design opportunities for digital interactive support systems.