Abstract
Public transportation in urban environments should be inclusive and accessible to offer this service for all people. This research aims to identify issues in the devel-opment of autonomous shuttle services in future public transportation systems for children with intellectual disabilities. An issue-based information system (IBIS) anal-ysis was retrospectively conducted based on a concept generation phase. Four con-cepts were evaluated by five experts. The findings show that the main tensions in this context can be categorized as interaction, physical, and independence. Interac-tive elements can both create value and lead to confusion for the target group. The physical design of concepts affects feasibility, viability, and perception. Independ-ence is a desired quality for the target group but often comes at a price of less in-dependence for other stakeholders such as family members. Finally, the study sug-gests that there are tensions between the qualities of integrity, cognition, and user experience.
Keywords
autonomous shuttles; children with intellectual disability; issue-based information system; design space analysis; concept development
DOI
https://doi.org/10.21606/drs.2024.758
Citation
Blomkvist, J., Forsblad, M., Danielsson, H., Arvola, M., and Wiberg, M. (2024) Issues in future autonomous public transport solu-tions for children with intellectual disabilities, in Gray, C., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P., Lloyd, P. (eds.), DRS2024: Boston, 23–28 June, Boston, USA. https://doi.org/10.21606/drs.2024.758
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Conference Track
Research Paper
Included in
Issues in future autonomous public transport solu-tions for children with intellectual disabilities
Public transportation in urban environments should be inclusive and accessible to offer this service for all people. This research aims to identify issues in the devel-opment of autonomous shuttle services in future public transportation systems for children with intellectual disabilities. An issue-based information system (IBIS) anal-ysis was retrospectively conducted based on a concept generation phase. Four con-cepts were evaluated by five experts. The findings show that the main tensions in this context can be categorized as interaction, physical, and independence. Interac-tive elements can both create value and lead to confusion for the target group. The physical design of concepts affects feasibility, viability, and perception. Independ-ence is a desired quality for the target group but often comes at a price of less in-dependence for other stakeholders such as family members. Finally, the study sug-gests that there are tensions between the qualities of integrity, cognition, and user experience.