Abstract
China's rapidly ageing urban population faces complex mental health challenges, particularly with comorbid conditions. Current elderly care is nonpersonalised and unresponsive to support holistic wellbeing. To address the challenges of inclusive, responsive, and adaptable senior care, this study suggests a human-centred digital twin framework that incorporates service ecosystem design. This study employs a human-centred digital twin design methodology based on service ecosystem theory, focusing on how digital twins can mediate between users’ lived experiences and service innovation. The findings from the literature review and design practice indicate that digital twin technology has potential foster older adults’ life experience, social inclusion, and psychological support beyond technical efficiency. This provides theoretical and practical guidance for designing age-friendly communities and emerging longevity technology cities based on smart service ecosystem.
Keywords
Human-centred design; digital twins; service eco-system design; elderly care
DOI
https://doi.org/10.21606/drs.2026.461
Citation
Sheng, N., Tskeleves, E., Cureton, P., and Chen, Q. (2026) Human-Centred Digital Twin Design for Elderly Care: Addressing Comorbidity and Wellbeing, in Simeone, L., Gray, C. M., Verhoeven, A., de Götzen, A., Bakırlıoğlu, Y., Zohar, H., Stead, M., and Buwert, P. (eds.), DRS2026: Edinburgh, 8–12 June, Edinburgh, United Kingdom. https://doi.org/10.21606/drs.2026.461
Creative Commons License
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Included in
Human-Centred Digital Twin Design for Elderly Care: Addressing Comorbidity and Wellbeing
China's rapidly ageing urban population faces complex mental health challenges, particularly with comorbid conditions. Current elderly care is nonpersonalised and unresponsive to support holistic wellbeing. To address the challenges of inclusive, responsive, and adaptable senior care, this study suggests a human-centred digital twin framework that incorporates service ecosystem design. This study employs a human-centred digital twin design methodology based on service ecosystem theory, focusing on how digital twins can mediate between users’ lived experiences and service innovation. The findings from the literature review and design practice indicate that digital twin technology has potential foster older adults’ life experience, social inclusion, and psychological support beyond technical efficiency. This provides theoretical and practical guidance for designing age-friendly communities and emerging longevity technology cities based on smart service ecosystem.