Abstract

Current food tracking applications are largely designed to support behaviour change among users who track their food intake to meet predefined goals. As a result, individuals who are curious about food tracking but do not have specific goals remain underserved, limiting the potential of these tools for preventive care. To address this gap, we conducted a three-phase interview study using an existing food journaling application as a probe to reimagine food tracking experiences for inexperienced users. Thirty-one participants used the app for 14 days and discussed their views on healthy eating, food practices, and their tracking experiences. Our analysis identified four distinct roles that food tracking applications can play to support inexperienced users during early engagement; each is tied to different communication styles and feature needs. We offer design implications that align with inexperienced users’ values, motivations, and learning needs, advancing more inclusive and preventive approaches to food tracking applications.

Keywords

food tracking, inexperienced users, design for health and wellbeing, communication styles

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Share

COinS
 
Jun 8th, 9:00 AM Jun 12th, 5:00 PM

Learning from inexperienced users’ early engagement with food tracking

Current food tracking applications are largely designed to support behaviour change among users who track their food intake to meet predefined goals. As a result, individuals who are curious about food tracking but do not have specific goals remain underserved, limiting the potential of these tools for preventive care. To address this gap, we conducted a three-phase interview study using an existing food journaling application as a probe to reimagine food tracking experiences for inexperienced users. Thirty-one participants used the app for 14 days and discussed their views on healthy eating, food practices, and their tracking experiences. Our analysis identified four distinct roles that food tracking applications can play to support inexperienced users during early engagement; each is tied to different communication styles and feature needs. We offer design implications that align with inexperienced users’ values, motivations, and learning needs, advancing more inclusive and preventive approaches to food tracking applications.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.