Abstract

Intelligent Personal Assistants (IPAs), like Amazon Alexa, are voice-enabled virtual agents handling mundane domestic tasks. They interact with humans in specific ways structured around their embedded intelligence to achieve automated functionality. However, this intelligence is a human-centered and technology-driven construct limited to that which is algorithmically computable for the sake of operationality, hence deficient for encapsulating the complexity of human and non-human ecologies. This deprives agents of any creative potential in the home, a space of multiplicity wherein life can be lived in unique ways beyond mere functionality. Turning to the opposite of intelligence to explore alternative interactions, I utilize idiocy as that which lies outside norms. Drawing on post-structuralism and post-humanism, while merging speculative design with participatory methods, I adopt an idiotic approach that moves away from classifications of agency and pre-scripted interactions. I describe three idiotic agents – interactive artifacts acting in absurd, unpredictable ways – and their implementation in homes through participatory material speculation. I found that idiotic agents can enable more social (but not human-like) interactions with humans, while altering and enriching the overall ambience of the home. Interactions emerged contextually and situatedly through relational human-agent entanglements rather than pre-scritped interactions.

Keywords

Human-Agent Interactions; design framework; participatory material speculation; home

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

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Jun 19th, 9:00 AM Jun 20th, 7:00 PM

Idiotic Agents: Exploring more open-ended and creative interactions between humans and Intelligent Personal Assistants in the home

Intelligent Personal Assistants (IPAs), like Amazon Alexa, are voice-enabled virtual agents handling mundane domestic tasks. They interact with humans in specific ways structured around their embedded intelligence to achieve automated functionality. However, this intelligence is a human-centered and technology-driven construct limited to that which is algorithmically computable for the sake of operationality, hence deficient for encapsulating the complexity of human and non-human ecologies. This deprives agents of any creative potential in the home, a space of multiplicity wherein life can be lived in unique ways beyond mere functionality. Turning to the opposite of intelligence to explore alternative interactions, I utilize idiocy as that which lies outside norms. Drawing on post-structuralism and post-humanism, while merging speculative design with participatory methods, I adopt an idiotic approach that moves away from classifications of agency and pre-scripted interactions. I describe three idiotic agents – interactive artifacts acting in absurd, unpredictable ways – and their implementation in homes through participatory material speculation. I found that idiotic agents can enable more social (but not human-like) interactions with humans, while altering and enriching the overall ambience of the home. Interactions emerged contextually and situatedly through relational human-agent entanglements rather than pre-scritped interactions.

 

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