Abstract
In the current work environment, businesses are expecting more than the workforce can provide. This gap in expectation is leading to higher rates of resignation due to increased burnout. To further understand this issue, strategic design methods were utilized as part of the research process. By studying the historical reasons behind these shifts, and interviewing employees that experienced burnout, paradoxically, strategic design methods were also determined to be the solution. A company will go through a design journey facilitated by a strategic design studio so that the unique differences in each company culture are considered. A workshop that is a part of this process was prototyped, analyzed, and further developed as a key component to this journey.
Keywords
Strategic Design, Great Resignation, Business Strategy, Workforce Satisfaction
DOI
https://doi.org/10.21606/iasdr.2023.486
Citation
Tsen, K., Mejía, M., Foushee, D.,and Fehler, M.(2023) Codesign facilitation for workforce satisfaction, in De Sainz Molestina, D., Galluzzo, L., Rizzo, F., Spallazzo, D. (eds.), IASDR 2023: Life-Changing Design, 9-13 October, Milan, Italy. https://doi.org/10.21606/iasdr.2023.486
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
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Included in
Codesign facilitation for workforce satisfaction
In the current work environment, businesses are expecting more than the workforce can provide. This gap in expectation is leading to higher rates of resignation due to increased burnout. To further understand this issue, strategic design methods were utilized as part of the research process. By studying the historical reasons behind these shifts, and interviewing employees that experienced burnout, paradoxically, strategic design methods were also determined to be the solution. A company will go through a design journey facilitated by a strategic design studio so that the unique differences in each company culture are considered. A workshop that is a part of this process was prototyped, analyzed, and further developed as a key component to this journey.