Abstract
The aging trend has brought unprecedented challenges to the social health security system, while active health services also offer opportunities and challenges for older people to maintain their health independently. This study focuses on designing active health services for older people and their level of participation. Through methods such as user journey mapping and potential grouping analysis, it reveals the differences in types and motivation mechanisms of older people's participation behavior in active health services. This study first identified three types of active health services based on interview data from 10 elderly users: prevention-oriented, disease management-oriented, and self-care-oriented. Then, it used latent profile analysis (LPA) to model 137 questionnaire survey data and identified three groups of the elderly: low-perception service group, Actively Participating Service Group, and potential participating service group. The study found that the scores of each dimension of the elderly's willingness to use active health services varied, with strong motivation; however, the cognition and personality aspects of the services need improvement. Educational level, monthly income, place of residence, medical insurance coverage, and service frequency are key influencing factors. This study provides a typo logical basis and systematic framework for precisely designing active health services for the elderly, with both theoretical and practical significance for enhancing the initiative of the elderly in health management participation.
Keywords
Active health service; Older people; Service design; Service participation willingness
DOI
https://doi.org/10.21606/iasdr.2025.775
Citation
Song, Y., Cao, G., Mu, K., Wang, H., Cai, Z., Yin, Y.,and Zhao, C.(2025) Study on active health service design and participation willingness of older people: types and motivations, in Chang, C.-Y., and Hsu, Y. (eds.), IASDR 2025: Design Next, 02-05 December, Taiwan. https://doi.org/10.21606/iasdr.2025.775
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Track 9 - Healthcare Design
Study on active health service design and participation willingness of older people: types and motivations
The aging trend has brought unprecedented challenges to the social health security system, while active health services also offer opportunities and challenges for older people to maintain their health independently. This study focuses on designing active health services for older people and their level of participation. Through methods such as user journey mapping and potential grouping analysis, it reveals the differences in types and motivation mechanisms of older people's participation behavior in active health services. This study first identified three types of active health services based on interview data from 10 elderly users: prevention-oriented, disease management-oriented, and self-care-oriented. Then, it used latent profile analysis (LPA) to model 137 questionnaire survey data and identified three groups of the elderly: low-perception service group, Actively Participating Service Group, and potential participating service group. The study found that the scores of each dimension of the elderly's willingness to use active health services varied, with strong motivation; however, the cognition and personality aspects of the services need improvement. Educational level, monthly income, place of residence, medical insurance coverage, and service frequency are key influencing factors. This study provides a typo logical basis and systematic framework for precisely designing active health services for the elderly, with both theoretical and practical significance for enhancing the initiative of the elderly in health management participation.