Abstract
Various forms of interaction derived from nonverbal behaviors of products contribute to delivering positive experiences in human-product interactions. For a product to be integrated into human experiences more closely, it must incorporate aspects of the spatial environment in which it is placed. Although numerous previous studies have suggested that expanded experiences extending from the product to the surrounding space play a crucial role in the formation of placeness, place attachment, and behavioral intentions, the structured pathways and the clarities of how product interaction contributes to placemaking remain under explored. This study aims to structure and elucidate whether and how a product, depending on its placement and spatial context, influences individuals' memories and impressions. It focuses on examining whether product interaction fosters place attachment and promotes behavioral intentions. To address these objectives, we suggest a new concept “Interaction Augmentation” and an interactive lighting product incorporating anthropomorphized interactions was designed. Both emotional evaluation and placeness evaluation were conducted through quantitative and qualitative research. The results confirm that product design and interaction planning can extend to fostering memory and formation of meaning within users’ spatial environments. Furthermore, the study emphasizes the strategic importance of emotional design elements—especially "Appealing" and "Comfortable"—for reinforcing placeness. Designers of interactive products should recognize that micro-interactions within spaces or products can be augmented to influence individuals' contextual memories and experiences in a place, while also understanding how to encourage user behavioral intentions.
Keywords
Interaction; Placeness; User experience; Anthropomorphic
DOI
https://doi.org/10.21606/iasdr.2025.158
Citation
Choi, S., Hwang, S.Y., Kim, J.,and Pak, K.(2025) Interaction Augmentation: Deepening User Experience to Build Placeness, in Chang, C.-Y., and Hsu, Y. (eds.), IASDR 2025: Design Next, 02-05 December, Taiwan. https://doi.org/10.21606/iasdr.2025.158
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Track 3 - Design, Art & Technology
Interaction Augmentation: Deepening User Experience to Build Placeness
Various forms of interaction derived from nonverbal behaviors of products contribute to delivering positive experiences in human-product interactions. For a product to be integrated into human experiences more closely, it must incorporate aspects of the spatial environment in which it is placed. Although numerous previous studies have suggested that expanded experiences extending from the product to the surrounding space play a crucial role in the formation of placeness, place attachment, and behavioral intentions, the structured pathways and the clarities of how product interaction contributes to placemaking remain under explored. This study aims to structure and elucidate whether and how a product, depending on its placement and spatial context, influences individuals' memories and impressions. It focuses on examining whether product interaction fosters place attachment and promotes behavioral intentions. To address these objectives, we suggest a new concept “Interaction Augmentation” and an interactive lighting product incorporating anthropomorphized interactions was designed. Both emotional evaluation and placeness evaluation were conducted through quantitative and qualitative research. The results confirm that product design and interaction planning can extend to fostering memory and formation of meaning within users’ spatial environments. Furthermore, the study emphasizes the strategic importance of emotional design elements—especially "Appealing" and "Comfortable"—for reinforcing placeness. Designers of interactive products should recognize that micro-interactions within spaces or products can be augmented to influence individuals' contextual memories and experiences in a place, while also understanding how to encourage user behavioral intentions.