Abstract
This study aims to reduce the burden of administrative procedures related to death and inheritance by focusing on entry items in ending notes and identifying related challenges in terms of understanding and information sharing. Thirty-four ending notes were analyzed, and their entry items were organized into 25 categories. Using Hayashi’s Quantification Theory Type III and cluster analysis, the notes were classified into three groups to clarify their characteristics. Questionnaire surveys of older and middle- aged adults revealed levels of awareness, willingness to communicate, and desire to understand each item, leading to the classification of entry items into six types with distinct characteristics. By focusing on the entry items in ending notes, the study clarified characteristics and challenges in information transfer between individuals (as future decedents) and their bereaved family members or heirs.
Keywords
Ending note; Entry items; Administrative procedures
DOI
https://doi.org/10.21606/iasdr.2025.791
Citation
Tamura, R.,and Yamada, S.(2025) A Study on Supporting Administrative Procedures Related to Death and Inheritance -Focusing on Entry Items in Ending Notes, in Chang, C.-Y., and Hsu, Y. (eds.), IASDR 2025: Design Next, 02-05 December, Taiwan. https://doi.org/10.21606/iasdr.2025.791
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Track 1 - More Than Human-centered Design
A Study on Supporting Administrative Procedures Related to Death and Inheritance -Focusing on Entry Items in Ending Notes
This study aims to reduce the burden of administrative procedures related to death and inheritance by focusing on entry items in ending notes and identifying related challenges in terms of understanding and information sharing. Thirty-four ending notes were analyzed, and their entry items were organized into 25 categories. Using Hayashi’s Quantification Theory Type III and cluster analysis, the notes were classified into three groups to clarify their characteristics. Questionnaire surveys of older and middle- aged adults revealed levels of awareness, willingness to communicate, and desire to understand each item, leading to the classification of entry items into six types with distinct characteristics. By focusing on the entry items in ending notes, the study clarified characteristics and challenges in information transfer between individuals (as future decedents) and their bereaved family members or heirs.