Abstract

A designer-focused approach is often taken when observing co-design processes and the designers’ learning is reflected rather than the users. This study takes an all-inclusive angle in observing an inclusive design workshop which involved five professional designers, five users from a diverse backgrounds, and five design researchers. Questionnaires were distributed to the designer and user participants, before and immediately after the workshop, to gather data about their opinions on broader issues relating to inclusive design. The design researchers carried out observations during the workshop, gathering detailed notes and audio-visual data. Follow-up interviews were conducted to identify any issues relating to the workshop, and to let participants reflect on their experiences. It was found that the participants interpreted inclusive design and user-involvement in many different ways. The designers were not necessarily ‘user-centred’, but the fact that they were brought together with the users in the workshop did make them think more inclusively. Challenges for co-design were identified and suggestions were made to improve the co-designing process.

Keywords

Co-design, inclusive design, workshop

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Share

COinS
 
Jun 19th, 9:00 AM

Learning from co-designing

A designer-focused approach is often taken when observing co-design processes and the designers’ learning is reflected rather than the users. This study takes an all-inclusive angle in observing an inclusive design workshop which involved five professional designers, five users from a diverse backgrounds, and five design researchers. Questionnaires were distributed to the designer and user participants, before and immediately after the workshop, to gather data about their opinions on broader issues relating to inclusive design. The design researchers carried out observations during the workshop, gathering detailed notes and audio-visual data. Follow-up interviews were conducted to identify any issues relating to the workshop, and to let participants reflect on their experiences. It was found that the participants interpreted inclusive design and user-involvement in many different ways. The designers were not necessarily ‘user-centred’, but the fact that they were brought together with the users in the workshop did make them think more inclusively. Challenges for co-design were identified and suggestions were made to improve the co-designing process.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.