Abstract

In the area of marketing and branding, design and the design competencies are frequently seen as ‘supplier(s)’ of product attributes as something to be added to ‘the core’ i.e. the brand itself. As a metaphor design has been constructed as sugar coating. Even though the coat is important it does not make full use of the potential that the design methodologies represent. This article discuss how the area of branding, specifically service branding, can make better use of the potential that design holds and the challenges it brings.

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Share

COinS
 
May 29th, 9:00 AM May 31st, 5:00 PM

Design as a way of bringing a service brand to life: the design dimension in brand development

In the area of marketing and branding, design and the design competencies are frequently seen as ‘supplier(s)’ of product attributes as something to be added to ‘the core’ i.e. the brand itself. As a metaphor design has been constructed as sugar coating. Even though the coat is important it does not make full use of the potential that the design methodologies represent. This article discuss how the area of branding, specifically service branding, can make better use of the potential that design holds and the challenges it brings.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.