Abstract

Participatory design games involve both users and, later, stakeholders in the development process. Research has shown that such games have documented benefits, such as mutual learning, shared communication and joint propositions for sets of alternative scenarios and future practices. However, as the complexity of participatory design projects increases (e.g. due to a widening circle of include stakeholders), it becomes harder to keep track of the various stakeholders’ diverse criteria. Recent design research has shown that criteria of importance to stakeholders—and, subsequently, their ownership—is a first step towards infrastructuring as a key factor in bringing about organizational change. For this reason, we ask: What happens if we open up the ‘power field’ of stakeholder criteria through design games? In this paper, we investigate how three design games manage to engage a circle of stakeholders in identifying and explicating stakeholder design criteria in order to prioritize and select ideas, scenarios and concepts.

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Research Papers

Share

COinS
 
Jun 15th, 9:00 AM Jun 17th, 5:00 PM

Explicating Stakeholder Criteria: Opening Up the Power Field through Design Games

Participatory design games involve both users and, later, stakeholders in the development process. Research has shown that such games have documented benefits, such as mutual learning, shared communication and joint propositions for sets of alternative scenarios and future practices. However, as the complexity of participatory design projects increases (e.g. due to a widening circle of include stakeholders), it becomes harder to keep track of the various stakeholders’ diverse criteria. Recent design research has shown that criteria of importance to stakeholders—and, subsequently, their ownership—is a first step towards infrastructuring as a key factor in bringing about organizational change. For this reason, we ask: What happens if we open up the ‘power field’ of stakeholder criteria through design games? In this paper, we investigate how three design games manage to engage a circle of stakeholders in identifying and explicating stakeholder design criteria in order to prioritize and select ideas, scenarios and concepts.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.