Abstract
The aim of this paper is to show how the value of social design lies in the approach’s ability as a caring practice to foster change for vulnerable groups in society. Yet, to achieve such change, social designers must have a navigational tool that allows them to identify and steer through some of the value conflicts that are typically involved in public service care provision. To substantiate this claim, we rapport from two recent social design projects in the public sector dealing with care within criminal justice and healthcare. Building on these two projects we propose a provisional model for navigating care throughout a social design research process in accordance with an organizational level, a professional practice level and an interpersonal level.
DOI
https://doi.org/10.21606/nordes.2019.020
Citation
Knutz, E., Markussen, T.,and Lenskjold, T.(2019) Navigating Care in Social Design: A provisional model, in Mattelmäki, T., Mazé, R., Miettinen, S. (eds.), Nordes 2019: Who Cares?, 3 - 6 June, Aalto University, Espoo, Finland. https://doi.org/10.21606/nordes.2019.020
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Papers
Included in
Navigating Care in Social Design: A provisional model
The aim of this paper is to show how the value of social design lies in the approach’s ability as a caring practice to foster change for vulnerable groups in society. Yet, to achieve such change, social designers must have a navigational tool that allows them to identify and steer through some of the value conflicts that are typically involved in public service care provision. To substantiate this claim, we rapport from two recent social design projects in the public sector dealing with care within criminal justice and healthcare. Building on these two projects we propose a provisional model for navigating care throughout a social design research process in accordance with an organizational level, a professional practice level and an interpersonal level.