Abstract
This paper explores the implications, with regard to service design education, of a project in the second semester of the Service Systems Design Master’s program at Aalborg University. The learning objective of this project is to develop student capabilities in the design and deployment of service concepts within a systemic environment. Topics introduced as part of the program’s curriculum in this semester that contribute to engaging students in this type of thinking include both technical (production systems, IT systems) and social (user participation and social innovation) aspects. As the case study is discussed, note will be taken of the influence of this educational approach in the design team’s choices throughout the project process. Through this exploration, a discussion can be held on the opportunities and challenges presented to students as they attempt to combine the various aspects of a design education focused on systemic thinking.
Keywords
co-design, service design education, prototyping, user participation.
DOI
https://doi.org/10.21606/servdes2016.15
Citation
Casciola, L., Vasco, M., Grøndal, E., Jonsson, A., Morelli, N.,and de Götzen, d.(2016) Overlapping Research and Design Phases Through Participatory Startegies, in Morelli, N., de Götzen, A., & Grani, F. (eds.), ServDes 2016: Service Design Geographies, 24–26 May, Copenhagen, Denmark. https://doi.org/10.21606/servdes2016.15
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Papers
Overlapping Research and Design Phases Through Participatory Startegies
This paper explores the implications, with regard to service design education, of a project in the second semester of the Service Systems Design Master’s program at Aalborg University. The learning objective of this project is to develop student capabilities in the design and deployment of service concepts within a systemic environment. Topics introduced as part of the program’s curriculum in this semester that contribute to engaging students in this type of thinking include both technical (production systems, IT systems) and social (user participation and social innovation) aspects. As the case study is discussed, note will be taken of the influence of this educational approach in the design team’s choices throughout the project process. Through this exploration, a discussion can be held on the opportunities and challenges presented to students as they attempt to combine the various aspects of a design education focused on systemic thinking.