Start Date
6-10-2025 9:00 AM
End Date
8-10-2025 7:00 PM
Description
This paper examines the synthesis of Human-Centered Design (HCD), service design principles, community co-management, Seva (selfless service), and living built heritage, considering the significant role of temple festivals within a systems thinking framework. Hyderabad's Brahmotsavams, Bonalu, Rathotsavams, and Hanuman Jayanti are the life and vitals of this culture. As these significant events become increasingly complex, we are challenged to rethink how they are organized in a way that effectively combines classical seva with modern principles of service design and systems thinking. Through systems mapping, the research suggests a framework to organize better festivals, foster delight for attendees, and ultimately sustain economic and social viability for the commune. The study presents key considerations for effectively implementing these principles in the context of temple festivals, supported by a survey and analysis of fifteen temple festivals in Hyderabad. The discoveries provide meaningful recommendations for shaping and executing collaborative, flexible systems that respect cultural traditions and respond to modern issues.
Citation
Sinha, N.R.,and Ji, S.(2025) Bridging Service and Seva for Living Built Heritage: Systems Thinking for Human Centered Design (HCD) and Community Co Management of Temple Festivals... https://dl.designresearchsociety.org/servdes/servdes2025/researchpapers/64
Bridging Service and Seva for Living Built Heritage: Systems Thinking for Human Centered Design (HCD) and Community Co Management of Temple Festivals.
This paper examines the synthesis of Human-Centered Design (HCD), service design principles, community co-management, Seva (selfless service), and living built heritage, considering the significant role of temple festivals within a systems thinking framework. Hyderabad's Brahmotsavams, Bonalu, Rathotsavams, and Hanuman Jayanti are the life and vitals of this culture. As these significant events become increasingly complex, we are challenged to rethink how they are organized in a way that effectively combines classical seva with modern principles of service design and systems thinking. Through systems mapping, the research suggests a framework to organize better festivals, foster delight for attendees, and ultimately sustain economic and social viability for the commune. The study presents key considerations for effectively implementing these principles in the context of temple festivals, supported by a survey and analysis of fifteen temple festivals in Hyderabad. The discoveries provide meaningful recommendations for shaping and executing collaborative, flexible systems that respect cultural traditions and respond to modern issues.