Author ORCID Identifier
Sonny Yip Hong Choy: https://orcid.org/0000-0001-9617-5478
Blair Kuys: https://orcid.org/0000-0001-9857-0439
Gianni Renda: https://orcid.org/0000-0002-3663-4289
Abstract
Manufacturing small-to-medium enterprises (SME’s) in Hong Kong utilise the Hong Kong industrial design profession as a source of competitiveness. However, the contribution of industrial design to these objectives falls short due to mis-aligned priorities and unmet manufacturer needs. This paper and associated literature review discusses the background and context for the creation of a Balanced Scorecard for industrial design management framework. The framework’s intention is to provide a robust solution to Hong Kong manufacturing SME’s to deal with business volatility and increased competition globally. The context of Hong Kong manufacturing is explored while the foundations and potential benefits of this new and novel framework are discussed.
Keywords
Balanced Scorecard; industrial design; Hong Kong SME; manufacturing SME
DOI
https://doi.org/10.21606/drs.2020.185
Citation
Choy, S., Kuys, B., and Renda, G. (2020) Expanding industrial design’s contribution to manufacturing SME’s in Hong Kong by introducing a Balanced Scorecard for industrial design management, in Boess, S., Cheung, M. and Cain, R. (eds.), Synergy - DRS International Conference 2020, 11-14 August, Held online. https://doi.org/10.21606/drs.2020.185
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Expanding industrial design’s contribution to manufacturing SME’s in Hong Kong by introducing a Balanced Scorecard for industrial design management
Manufacturing small-to-medium enterprises (SME’s) in Hong Kong utilise the Hong Kong industrial design profession as a source of competitiveness. However, the contribution of industrial design to these objectives falls short due to mis-aligned priorities and unmet manufacturer needs. This paper and associated literature review discusses the background and context for the creation of a Balanced Scorecard for industrial design management framework. The framework’s intention is to provide a robust solution to Hong Kong manufacturing SME’s to deal with business volatility and increased competition globally. The context of Hong Kong manufacturing is explored while the foundations and potential benefits of this new and novel framework are discussed.