Abstract

Manufacturing small-to-medium enterprises (SME’s) in Hong Kong utilise the Hong Kong industrial design profession as a source of competitiveness. However, the contribution of industrial design to these objectives falls short due to mis-aligned priorities and unmet manufacturer needs. This paper and associated literature review discusses the background and context for the creation of a Balanced Scorecard for industrial design management framework. The framework’s intention is to provide a robust solution to Hong Kong manufacturing SME’s to deal with business volatility and increased competition globally. The context of Hong Kong manufacturing is explored while the foundations and potential benefits of this new and novel framework are discussed.

Keywords:

Balanced Scorecard; industrial design; Hong Kong SME; manufacturing SME

Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

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Aug 11th, 12:00 AM

Expanding industrial design’s contribution to manufacturing SME’s in Hong Kong by introducing a Balanced Scorecard for industrial design management

Manufacturing small-to-medium enterprises (SME’s) in Hong Kong utilise the Hong Kong industrial design profession as a source of competitiveness. However, the contribution of industrial design to these objectives falls short due to mis-aligned priorities and unmet manufacturer needs. This paper and associated literature review discusses the background and context for the creation of a Balanced Scorecard for industrial design management framework. The framework’s intention is to provide a robust solution to Hong Kong manufacturing SME’s to deal with business volatility and increased competition globally. The context of Hong Kong manufacturing is explored while the foundations and potential benefits of this new and novel framework are discussed.

 

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