Author ORCID Identifier
Joseph Galen Lindley: https://orcid.org/0000-0002-5527-3028
Abstract
Artificial Intelligence (AI) is becoming widespread. There are many benefits associated with AI, but it’s adoption brings challenges relating to fairness, bias, and transparency. Such issues are particularly hard to address because conventions that highlight when an AI is present, how it works, and the consequences of using are not yet established: AI has a legibility problem. Design-led research can play a key role in exploring this challenge. Applying Research through Design (RtD) this paper explores AI legibility in three ways: (1) explaining why it makes sense to address AI legibility with design; (2) the presentation of prototypical icons designed to enhance AI legibility; (3) experimenting with how the icons may be used in the context of signage relating to potential applications of AI. Via these three lenses the paper argues that design’s role in improving AI legibility is critical.
Keywords
Artificial Intelligence, Design Fiction
DOI
https://doi.org/10.21606/drs.2020.237
Citation
Lindley, J., Coulton, P., Akmal, H., and Pilling, F. (2020) Signs of the Time: Making AI Legible, in Boess, S., Cheung, M. and Cain, R. (eds.), Synergy - DRS International Conference 2020, 11-14 August, Held online. https://doi.org/10.21606/drs.2020.237
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Signs of the Time: Making AI Legible
Artificial Intelligence (AI) is becoming widespread. There are many benefits associated with AI, but it’s adoption brings challenges relating to fairness, bias, and transparency. Such issues are particularly hard to address because conventions that highlight when an AI is present, how it works, and the consequences of using are not yet established: AI has a legibility problem. Design-led research can play a key role in exploring this challenge. Applying Research through Design (RtD) this paper explores AI legibility in three ways: (1) explaining why it makes sense to address AI legibility with design; (2) the presentation of prototypical icons designed to enhance AI legibility; (3) experimenting with how the icons may be used in the context of signage relating to potential applications of AI. Via these three lenses the paper argues that design’s role in improving AI legibility is critical.