Abstract
There is an increasing body of work that explores the potential of inclusive and human-centred design to address challenges to our societies’ healthcare. However, there is limited evidence of the utilisation and understanding of these approaches specifically in oral healthcare. This paper reviews the state of inclusive and human-centred design in oral healthcare. A systematic mapping study is used to identify 50 projects relevant to inclusive and human-centred design in oral healthcare. The data extracted from each project helps to examine the nature of inclusive and human-centred design in oral healthcare, reflect on who is being designed for and with, and assess the balance of outcomes and contributions being produced. The review reveals limited recognition and awareness of the two fields, particularly inclusive design, highlighting issues of design communication and application, and uncovering key gaps and missed opportunities that might inform future design activity in this area.
Keywords
inclusive design, human-centred design, oral healthcare, systematic mapping review
DOI
https://doi.org/10.21606/drs.2022.698
Citation
Leason, I., and Nickpour, F. (2022) The state of inclusive and human-centred design in oral healthcare, in Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P. (eds.), DRS2022: Bilbao, 25 June - 3 July, Bilbao, Spain. https://doi.org/10.21606/drs.2022.698
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Conference Track
Research Paper
Included in
The state of inclusive and human-centred design in oral healthcare
There is an increasing body of work that explores the potential of inclusive and human-centred design to address challenges to our societies’ healthcare. However, there is limited evidence of the utilisation and understanding of these approaches specifically in oral healthcare. This paper reviews the state of inclusive and human-centred design in oral healthcare. A systematic mapping study is used to identify 50 projects relevant to inclusive and human-centred design in oral healthcare. The data extracted from each project helps to examine the nature of inclusive and human-centred design in oral healthcare, reflect on who is being designed for and with, and assess the balance of outcomes and contributions being produced. The review reveals limited recognition and awareness of the two fields, particularly inclusive design, highlighting issues of design communication and application, and uncovering key gaps and missed opportunities that might inform future design activity in this area.