Abstract

This paper describes a master’s thesis process in which systemic design was used to explore how children with a different home language than the national language can be supported. Using a systemic approach, this research maps the complex network surrounding these families and identifies key leverage points: valuing the home language, reducing pressure on the child, and strengthening family integration. Through interviews, cultural probes, and co-creation with professionals, insights were translated into a low-threshold product-service system (PSS) embedded in the children’s living environment. The PSS encourages family interaction and neighbourhood engagement through playful exploration. The findings underscore the potential of systemic design in the public space, highlighting its capacity to generate holistic, interconnected, and context-sensitive interventions. The systemic analysis in this research uncovers contrasting perspectives between stakeholder needs and governmental policies. This leads to a discussion on how municipalities and social workers perceive systemic design.

Keywords

Systemic Design, Product-service system design, Complex social issues, Co-creation

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

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Jun 8th, 9:00 AM Jun 12th, 5:00 PM

A systemic design approach to supporting children with different language parents

This paper describes a master’s thesis process in which systemic design was used to explore how children with a different home language than the national language can be supported. Using a systemic approach, this research maps the complex network surrounding these families and identifies key leverage points: valuing the home language, reducing pressure on the child, and strengthening family integration. Through interviews, cultural probes, and co-creation with professionals, insights were translated into a low-threshold product-service system (PSS) embedded in the children’s living environment. The PSS encourages family interaction and neighbourhood engagement through playful exploration. The findings underscore the potential of systemic design in the public space, highlighting its capacity to generate holistic, interconnected, and context-sensitive interventions. The systemic analysis in this research uncovers contrasting perspectives between stakeholder needs and governmental policies. This leads to a discussion on how municipalities and social workers perceive systemic design.

 

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