Abstract

With the normalization of Wicked problems in daily contexts, multidisciplinary collaboration is replacing traditional single-discipline approaches as the new pathway for addressing complex societal issues. Design disciplines, through design thinking and methodological toolkits, serve as cognitive binding agents within multidisciplinary teams, emerging as critical mechanisms for tackling such Wicked problem challenges. Through a three-phase interdisciplinary workshop in healthcare contexts, this study investigates the mediating role of design thinking in breaking disciplinary barriers and activating collaborative innovation under wicked problem contexts. Adopting a mixed-methods approach with controlled experiments comparing free exploration and design intervention phases, we tracked collaboration dynamics among 23 cross-disciplinary participants across four teams addressing healthcare complexities. Findings reveal that design thinking restructures collaboration pathways through demand-oriented mechanisms and visual toolkits, effectively mitigating initial issues of ambiguous problem framing and demand-side voids caused by technology-driven biases. Iterative reflective practices dismantle cognitive inertia and communication barriers, ensuring solution applicability through reflective praxis. The research validates design thinking's transformative value as a "cognitive adhesive" in three dimensions: establishing isomorphic communication frameworks for multidisciplinary communication, catalyzing reflective practice beyond disciplinary constraints, and resetting problem contexts to activate collaborative innovation, providing empirical support for transforming design education from skill-building to cultural mediators for complex systems adaptation.

Keywords

Design Thinking; Multidisciplinary Teams; Wicked Problem; Collaborative Innovation

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Track 12 - Design Education

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Dec 2nd, 9:00 AM Dec 5th, 5:00 PM

Conceptual Bridging & Collaborative Reconfiguration: Exploring Design Thinking-Driven Multidisciplinary Synergy for Wicked Problem Negotiation

With the normalization of Wicked problems in daily contexts, multidisciplinary collaboration is replacing traditional single-discipline approaches as the new pathway for addressing complex societal issues. Design disciplines, through design thinking and methodological toolkits, serve as cognitive binding agents within multidisciplinary teams, emerging as critical mechanisms for tackling such Wicked problem challenges. Through a three-phase interdisciplinary workshop in healthcare contexts, this study investigates the mediating role of design thinking in breaking disciplinary barriers and activating collaborative innovation under wicked problem contexts. Adopting a mixed-methods approach with controlled experiments comparing free exploration and design intervention phases, we tracked collaboration dynamics among 23 cross-disciplinary participants across four teams addressing healthcare complexities. Findings reveal that design thinking restructures collaboration pathways through demand-oriented mechanisms and visual toolkits, effectively mitigating initial issues of ambiguous problem framing and demand-side voids caused by technology-driven biases. Iterative reflective practices dismantle cognitive inertia and communication barriers, ensuring solution applicability through reflective praxis. The research validates design thinking's transformative value as a "cognitive adhesive" in three dimensions: establishing isomorphic communication frameworks for multidisciplinary communication, catalyzing reflective practice beyond disciplinary constraints, and resetting problem contexts to activate collaborative innovation, providing empirical support for transforming design education from skill-building to cultural mediators for complex systems adaptation.

 

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