Abstract
The last decades have been of significant growth for the Service Design discipline. For supporting students in understanding the multifaceted profile of the Service Designer, academia needs to reflect on how this evolution affects the educational setting as Service Design methods are now applied in different contexts to face complex societal and business challenges. This paper explores how university-industry collaboration in extracurricular activities might support students in understanding the role of the Service Designer in practice. An extracurricular activity in the format of a digital event—the PSSD Tour—addresses this inquiry by involving companies and students in conversations to explore the different applications of Service Design methods in industry projects. After three co-design sessions with stakeholders trigger the development of the PSSD Tour format, three iterative tour tests with companies help experiment and evolve the format.
Keywords
service design, product service system design, design education, university-industry collaboration, didactic innovation
DOI
https://doi.org/10.21606/drs_lxd2021.03.225
Citation
Taverna, A.,and De Sainz Molestina, D.(2021) A format to bridge the transition from university to work: Insights from the product-service system design tour development:, in Bohemia, E., Nielsen, L.M., Pan, L., Börekçi, N.A.G.Z., Zhang, Y. (eds.), Learn X Design 2021: Engaging with challenges in design education, 24-26 September, Shandong University of Art & Design, Jinan, China. https://doi.org/10.21606/drs_lxd2021.03.225
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Paper
Included in
A format to bridge the transition from university to work: Insights from the product-service system design tour development:
The last decades have been of significant growth for the Service Design discipline. For supporting students in understanding the multifaceted profile of the Service Designer, academia needs to reflect on how this evolution affects the educational setting as Service Design methods are now applied in different contexts to face complex societal and business challenges. This paper explores how university-industry collaboration in extracurricular activities might support students in understanding the role of the Service Designer in practice. An extracurricular activity in the format of a digital event—the PSSD Tour—addresses this inquiry by involving companies and students in conversations to explore the different applications of Service Design methods in industry projects. After three co-design sessions with stakeholders trigger the development of the PSSD Tour format, three iterative tour tests with companies help experiment and evolve the format.