Abstract

Favelas in Rio de Janeiro are places characterized by the lack of infrastructure and access to services. Nevertheless; when looking more closely at these communities; it becomes apparent the power that their social fabric has to create solutions; opening field for the emergence of social innovations. In fact; preliminary research suggests a set of cases where people are already imagining and conceiving a new generation of services within these communities. This article introduces a research about services that arise from social innovations initiatives within favelas of Rio de Janeiro. More precisely; it describes how locals; using social networks connections inside favelas; can design services and how service design can be inspired from these cases to suggest ideas of new service models. In order to illustrate that; a study case about Favela Orgânica is presented; a service born in the Favela of Babilônia that promotes new ways to deal with food.

Keywords

service design; social innovation; creative communities

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Conference Track

Research Papers

Share

COinS
 
Apr 9th, 9:00 AM Apr 11th, 7:00 PM

Informal; Formal; Collaborative: Identifying New Models of Services within Favelas of Rio de Janeiro

Favelas in Rio de Janeiro are places characterized by the lack of infrastructure and access to services. Nevertheless; when looking more closely at these communities; it becomes apparent the power that their social fabric has to create solutions; opening field for the emergence of social innovations. In fact; preliminary research suggests a set of cases where people are already imagining and conceiving a new generation of services within these communities. This article introduces a research about services that arise from social innovations initiatives within favelas of Rio de Janeiro. More precisely; it describes how locals; using social networks connections inside favelas; can design services and how service design can be inspired from these cases to suggest ideas of new service models. In order to illustrate that; a study case about Favela Orgânica is presented; a service born in the Favela of Babilônia that promotes new ways to deal with food.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.