Abstract
Today, inclusivity means more than just overcoming physical barriers, it is about removing the barriers that create undue effort and separation, so to enable everyone to participate equally, confidently and independently in everyday activities. Co-designing an inclusive e-Mobility scenario means to emphasize the contribution that understanding user diversity makes, to inform these decisions, and thus to include as many people as possible. User diversity covers physical, conceptual, economic, cultural and social aspects. By utilizing collaborative tools, the attendees will experience the benefits of an inclusive design approach to design services that should be adopted by the majority of people.
Keywords
mobility, speculative design, service design, user-centered design
DOI
https://doi.org/10.21606/servdes2018.43
Citation
Grillo, A., Paparella, A., Chajin, G., Di Gregorio, G., Armellini, M., Gomiero, A.,and Prina, M.(2018) From A to BE. Designing the mobility of the future, in Anna Meroni, Ana María Ospina Medina, Beatrice Villari (eds.), ServDes 2018: Service Design Proof of Concept, 18–20 June, Milan, Italy. https://doi.org/10.21606/servdes2018.43
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Papers
From A to BE. Designing the mobility of the future
Today, inclusivity means more than just overcoming physical barriers, it is about removing the barriers that create undue effort and separation, so to enable everyone to participate equally, confidently and independently in everyday activities. Co-designing an inclusive e-Mobility scenario means to emphasize the contribution that understanding user diversity makes, to inform these decisions, and thus to include as many people as possible. User diversity covers physical, conceptual, economic, cultural and social aspects. By utilizing collaborative tools, the attendees will experience the benefits of an inclusive design approach to design services that should be adopted by the majority of people.