An overview of Service Design education in Latin America
Abstract
Despite services being the largest component of the world economy, their importance may still not be recognized in regions such as Latin America. Therefore, this contribution presents exploratory research informed by the steps of a systematic literature review to collect, organise, and analyse educational offerings in Service Design, including graduate and specialisation levels, thematic areas, and specific courses offered under these programs in Latin America. The research results reveal that only eleven institutions ranked as the best in Latin America have Service Design offerings at the aforementioned levels. The findings indicate a lack of educational offerings in Service Design in Latin America.
Keywords
Service Design Education; Latin America
DOI
https://doi.org/10.3384/ecp203017
Citation
Ventura, M.,and Cipolla, C.(2023) An overview of Service Design education in Latin America, in Carla Cipolla, Claudia Mont’Alvão, Larissa Farias, Manuela Quaresma (eds.), ServDes 2023: Entanglements & Flows Conference, Service Encounters and Meanings, 11-14th July 2023, Rio de Janeiro, Brazil. https://doi.org/10.3384/ecp203017
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
An overview of Service Design education in Latin America
Despite services being the largest component of the world economy, their importance may still not be recognized in regions such as Latin America. Therefore, this contribution presents exploratory research informed by the steps of a systematic literature review to collect, organise, and analyse educational offerings in Service Design, including graduate and specialisation levels, thematic areas, and specific courses offered under these programs in Latin America. The research results reveal that only eleven institutions ranked as the best in Latin America have Service Design offerings at the aforementioned levels. The findings indicate a lack of educational offerings in Service Design in Latin America.