Abstract

Smart product concept exploration unfolds in dynamic and diverse use situations (DDUS) that yield fragmented, multimodal scenario data, yet how experienced designers organise design reasoning in data-intensive environments to support problem framing remains underdescribed. We used a Scenario-Data-Informed (SDI) Canvas to make designer-data conversations visible and ran task-based sessions with 18 designers. From coded think-alouds and canvas inscriptions, we report three findings: first, three reasoning stances that structure work with scenario data; second, three language-in-use strategies and an actor-network mapping that renders translations among contexts, artefacts, and intentions as a traceable network; third, shareable cues that support collaboration and surface frictions. We position the combination of the SDI Canvas and our actor-network map as a medium for dialogic engagement with scenario data and as a carrier of shared language, sustaining data-informed concept exploration and cross-role shared understanding in smart product design.

Keywords

scenario data; data-informed design; concept exploration; language in use

Creative Commons License

Creative Commons Attribution-NonCommercial 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

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Jun 8th, 9:00 AM Jun 12th, 5:00 PM

Conversing with scenario data: exploring experienced designers’ data-informed reasoning strategies in smart product concept exploration

Smart product concept exploration unfolds in dynamic and diverse use situations (DDUS) that yield fragmented, multimodal scenario data, yet how experienced designers organise design reasoning in data-intensive environments to support problem framing remains underdescribed. We used a Scenario-Data-Informed (SDI) Canvas to make designer-data conversations visible and ran task-based sessions with 18 designers. From coded think-alouds and canvas inscriptions, we report three findings: first, three reasoning stances that structure work with scenario data; second, three language-in-use strategies and an actor-network mapping that renders translations among contexts, artefacts, and intentions as a traceable network; third, shareable cues that support collaboration and surface frictions. We position the combination of the SDI Canvas and our actor-network map as a medium for dialogic engagement with scenario data and as a carrier of shared language, sustaining data-informed concept exploration and cross-role shared understanding in smart product design.

 

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