Abstract
This paper will describe how Förnyelselabbet, a design driven lab, takes on challenging areas that spans across policy, organizational and sectorial boundaries. The paper will give an account of how Förnyelselabbet has set up its co-creation and engagement process. The process is not specifically devised to deliver solutions at a micro level, but to drive change across the welfare system from policy, over new collaborations to specific service interactions. The lab was initiated as a response to the large number of unaccompanied minors that arrived in Sweden around the fall of 2015, based on political insight and a decision by the Ministry of Health and Social Affairs to explore how design could aid user driven innovation within social health care for children and youths.
Keywords
policy lab, design for policy, policy making, design case
DOI
https://doi.org/10.21606/servdes2018.92
Citation
Legeby, M., McAleenan, P., Andersson, H.,and Holmlid, S.(2018) Guiding the welfare state towards a co- creative and explorative mindset: When a crisis is an opportunity, in Meroni, A., Ospina Medina, A. M., & Villari, B. (eds.), ServDes 2018: Service Design Proof of Concept, 18–20 June, Milan, Italy. https://doi.org/10.21606/servdes2018.92
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Conference Track
Research Papers
Guiding the welfare state towards a co- creative and explorative mindset: When a crisis is an opportunity
This paper will describe how Förnyelselabbet, a design driven lab, takes on challenging areas that spans across policy, organizational and sectorial boundaries. The paper will give an account of how Förnyelselabbet has set up its co-creation and engagement process. The process is not specifically devised to deliver solutions at a micro level, but to drive change across the welfare system from policy, over new collaborations to specific service interactions. The lab was initiated as a response to the large number of unaccompanied minors that arrived in Sweden around the fall of 2015, based on political insight and a decision by the Ministry of Health and Social Affairs to explore how design could aid user driven innovation within social health care for children and youths.